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Day-care hospitals · Healthcare

Be the day-care hospital a patient books for a planned procedure and is home by evening.

A retired bank manager in Jayanagar has been told by the surgeon that a hernia can be repaired as a day case. The son opens a laptop that evening and searches for the procedure with the word day care.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of day care centres at work in India

In one paragraph

A day-care hospital performs planned procedures and treatments for which the patient is admitted, treated and discharged on the same day, such as cataract surgery, endoscopy, dialysis, chemotherapy infusion or minor surgery. Patients choose on the surgeon, the cost and whether insurance pays. GullySales prepares the procedure pages, the cashless enquiry route and the pre-procedure messages.

Three things must be answered before the call: whether the hospital is on the father's insurer's cashless list, which surgeon will operate, and whether the father will really be home by evening. Day-care work is planned, and some of it repeats. A dialysis patient comes three times a week, a chemotherapy patient every three weeks, an endoscopy patient once. A hospital that treats the first visit as a scheduling problem, with the insurance desk, the pre-procedure instructions and the discharge call sorted out, is easier for a visiting surgeon to rely on when the list for the next day is being made.

Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

How buyers decide

How day-care hospitals are chosen.

The decision starts with a doctor. A physician or surgeon says the procedure can be done as a day case, and names a hospital or lets the family choose. Families then check the cost, whether a package price exists, and whether the insurance company or TPA will approve cashless admission for a stay of a few hours. Policy terms on day-care procedures differ, so the insurance desk's answer decides the booking.

Surgeons choose a day-care hospital differently. A consultant who operates in several places picks the one with a dependable operation theatre slot, an anaesthetist who arrives on time, a recovery area that turns over quickly and a billing team that does not hold the patient at the desk. A surgeon who has waited on the billing desk once remembers it when choosing the next list.

Families look for parking, a clean waiting area, a nurse who calls the day before to explain fasting instructions, and a discharge that does not take three hours. Rules on what a hospital may say about procedures and outcomes differ by state and body and change, so check each line with your own adviser.

The problem

What usually goes wrong for day-care hospitals.

What owners tell us on the first call, in their words.

  • “Families cannot tell from our website that we do day care at all”

    The site lists departments and beds. A son searching for a day-care procedure finds a general hospital page and moves on.

  • “The insurance question is answered after the patient has called three hospitals”

    Nobody on the website says which insurers and TPAs we are empanelled with, so the family phones, waits and then chooses the one that replied first.

  • “Our theatre is full on some days and empty on others”

    Surgeons book by habit, so some days have a queue for the theatre and others have a gap, and the cost of keeping it ready is the same on both.

  • “Patients cancel on the morning of the procedure”

    They were not told clearly about fasting or medicines, or the insurance approval did not come, and the slot goes unused.

  • “Visiting surgeons bring their patients and take them away”

    A consultant who operates with us has patients who know the surgeon's name and not ours, so the relationship belongs to the doctor.

  • “Package prices confuse the desk and the family”

    The quoted price changes once the implant or the room type is chosen, and the review section fills with complaints about the bill.

What we do

What we do for day-care hospitals.

Everything included for day-care hospitals.

  1. A page for each day-care procedure

    Hernia, piles, cataract, gallstones, endoscopy, arthroscopy, dialysis or infusion, each with the surgeon, what the day looks like and who to call, written with your doctors in plain words.

  2. An insurance and cashless page

    The insurers and TPAs you work with, the documents to carry, how approval is requested and what the desk will tell the family on the phone, checked by your billing head.

  3. A booking route that ends with a date

    A phone and WhatsApp number answered by the desk, a short form that asks for the procedure, the surgeon and the insurer, and a reply that gives a theatre date.

  4. Pre-procedure message sequence

    Message wording for the day before and the morning of the procedure, covering fasting, medicines, documents and arrival time, written by your nurses and sent with consent.

  5. A surgeon relationship routine

    A one-page note on the theatre, recovery and billing arrangements for visiting consultants, and a record of which surgeons book and which have gone quiet.

  6. Package price explanations

    A plain page on what a quoted package includes and what changes it, such as implant choice or room type, approved by your finance team.

How the result is measured

  • Enquiries by procedure and how many became a booked date
  • Cashless approvals requested and granted
  • Cancellations and no-shows on the day
  • Theatre list filled by day of the week
  • Bookings by referring surgeon
  • Reviews that mention billing, discharge or waiting

Recorded as a baseline before work starts, so every later report has an honest comparison.

Worth a page and a campaign of their own

Planned procedure bookings by surgeon · Cashless and insurance approval enquiries · Theatre list filled on slow days · Referring surgeons and visiting consultants · Recurring patients for dialysis or infusion · Package price pages · Pre-procedure instructions and reminders · Reviews about discharge and billing

Priority campaigns

Campaigns for what day-care hospitals most want to sell.

Each one planned around when your buyers decide, and measured against the baseline.

  • Procedure and place search campaign

    Google Ads on the planned procedures that you do most, aimed at your catchment and sent to the procedure page with the booking form.

  • Insurance renewal season campaign

    Content around the time people review policies, explaining how cashless admission for a stay of a few hours is requested and what a family should ask their insurer before booking.

  • Surgeon introduction campaign

    Profile pages and short introductions for each surgeon who operates with you, with consent, so patients can book by name.

  • Slow-day list campaign

    A targeted message to patients on the waiting list and to referring doctors when a theatre slot opens.

Beyond search

Where we reach buyers of day-care hospitals, beyond Google.

Search matters, but it is rarely the only way this industry's buyers find a supplier.

  • Family physicians and specialists who refer

    A one-page card and visit routine so the doctors who say this can be done as a day case know where to send the patient.

  • Visiting surgeons and anaesthetists

    A consultant who operates in three hospitals keeps the one that gives a firm theatre slot. The note says how slots are booked, how long recovery takes and how the fee is settled, with one name to call.

  • Insurers' and TPAs' empanelment desks

    Your listing and pages kept in step with the insurers and TPAs that have empanelled you, so a family checking the insurer's list finds the same names.

  • Corporate health and HR teams

    A note for the HR desk of a company with group cover, listing the procedures you do and the insurers you work with.

  • Search for procedure plus place

    Pages and a Maps listing that match how a family searches, such as piles surgery day care near your area.

Who it is for

This is written for these day-care hospitals.

  • Standalone day surgery centres for general and laparoscopic surgery
  • Day-care hospitals for eye surgery and cataract
  • Dialysis and renal day-care units
  • Oncology day-care units for chemotherapy infusion
  • Endoscopy and gastroenterology day-care centres
  • Orthopaedic and arthroscopy day-care centres
  • ENT and urology day-care hospitals
  • Day-care wings inside larger hospitals

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs for day-care hospitals

  1. 1

    Walk the theatre list with the lead surgeons

    We read your requirements brief and talk to the administrator and the lead surgeons about the procedures you do, the theatre schedule and the insurers you work with.

  2. 2

    Look at what patients find

    We search for your procedures the way a family does and note what the listing, the pages and the reviews say about cost, insurance and discharge.

  3. 3

    Fix the enquiry route

    The booking number, the form, the insurance answer and the pre-procedure messages, each set so an enquiry has a next step towards a date.

  4. 4

    Build procedure and surgeon pages

    Pages written with each department and checked by your adviser before they are published.

  5. 5

    Review the list and adjust

    We set bookings, cancellations and referring surgeons against the starting record and rework the pages or messages that are not pulling their weight.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Nanda Arthritis and Rheumatology Center

    Situation
    There was no website, so a patient looking for a rheumatologist had no way to learn about the centre. Enquiries were few, and the ones that arrived came by word of mouth.
    What we did
    • A website for patients
    • Search work
    • Google Business and reviews
    • Lead capture and advertising
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions day-care hospitals ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we advertise prices for procedures?
What you may say about package prices differs by state and body and changes, and a price that moves at billing creates complaints. Have your adviser check the wording and describe what the package includes.
Which procedures work best for a day-care campaign?
Those that families search for by name and that your surgeons do regularly, such as hernia, piles, cataract, gallstones and endoscopy. We start with the ones that fill your slow days.
Can you help with insurer empanelment?
Empanelment is between the hospital and the insurer or TPA. We keep your listing and pages accurate about it and make the insurance answer easy to find.
How do we stop patients cancelling on the day?
By giving the family clear written instructions on fasting, medicines and insurance approval before the day, in wording your nurses have approved. Your desk then confirms by call.
Does this work for a dialysis or chemotherapy day-care unit?
Yes, but the audience is different. These patients repeat, so the work is about referrals from physicians and oncologists, a dependable schedule and a family that is looked after on every visit.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and we tell you which applies to you after we have spoken. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.

Part of Healthcare. See the other industries in the sector.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.