Pharmacies · Lead generation
Answer the prescription photo before he passes another chemist.
The enquiry in a pharmacy is a photograph of a prescription sent during the evening rush, often by an adult child paying for a parent in another city. GullySales sets who answers it, what the first reply confirms, and the delivery slot your counter can actually keep.
What lead generation means
Lead generation is the combined work of every channel that brings in a new enquiry, whether from search, adverts, referrals or a stall at an exhibition. GullySales runs these channels together and reports the number of enquiries each one produced, not the activity behind it.
For pharmacies
Where it usually goes wrong, and what we would do.
“The message arrives at the worst possible minute”
Seven in the evening, six people at the counter, and a prescription photograph waiting. That is when the order is won or handed to an app.
“The sender is often not the patient”
A son in another city is paying for his mother's monthly medicines. He wants a confirmation, a bill and a time, and he will never walk in.
“Half the exchange is a stock question”
Is it available, is there a substitute, what will it come to. Answering needs somebody who can walk to the shelf, not somebody reading a chat on a bus.
“Silence is read as no”
He does not wait. He passes two more chemists on the way home, and one of them picks up the phone.
What we do
What we deliver for pharmacies.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A named person on the prescription number
Who holds the enquiry phone through the evening rush and who takes it afterwards, written on the board so it is never everybody's job.
Result: The message is read while he is still deciding.
A first reply that confirms three things
Stock, the substitute if the item is unavailable, and the amount, sent as a saved message so nobody is composing one under pressure.
Result: He knows in minutes that you can serve him.
A delivery slot the counter can keep
The hours you deliver, the areas you cover and how long it takes, agreed with the staff before any of it is promised to a customer.
Result: You stop promising what the evening cannot deliver.
The paying relative recorded, with consent
Where a family member elsewhere pays for the order, their number and address noted with permission, so the bill and the confirmation reach them.
Result: The person paying stops having to chase you.
An order book with reply times by hour
Every call and message logged with the time, what was asked, when it was answered and whether it converted, read at the end of each week.
Result: You can see the hour you keep losing orders in.
A dispensing check inside the routine
Prescription validity, the schedule of the medicine and the record-keeping treated as part of taking a remote order, confirmed by your pharmacist.
Result: Convenience does not quietly become a licence problem.
How the result is measured
- Enquiries generated
- Cost per enquiry
- Enquiries by source
Recorded as a baseline before work starts, then reported every month against it.
Who it is for
This is written for these pharmacies.
- Independent neighbourhood chemists
- Pharmacies attached to a clinic or nursing home
- Hospital pharmacies serving outpatients
- Pradhan Mantri Bhartiya Janaushadhi Kendras and generic medicine stores
- Multi-outlet local pharmacy chains
- Franchise outlets of national pharmacy brands
- Surgical and medical equipment stores
- Pharmacies stocking Ayurvedic and homoeopathic medicines
- Twenty-four hour and late-night pharmacies
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first monthly report.
No open-ended retainer. Each step has a point in time and something you receive.
01 · Day 1
Free audit call
45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · Within a few working days
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.
04 · Month 1
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · Every month
Report against the baseline
What moved, what did not, and what changes next, in plain words.
06 · Month 3 to 6
Renew on the numbers
The term ends and you decide whether to continue from the results. No twelve-month lock.
How the work runs for pharmacies
- 1
Assess
We check your listing hours and reviews, how quickly WhatsApp orders are answered, how many regular customers bought last quarter but not this one, and what your current promotions say.
- 2
Fix the counter and the phone
A WhatsApp prescription routine with a reply time the staff can keep, a delivery slot promise, and a stock check before confirming.
- 3
Know the regulars
A register of monthly customers from the billing data, with their refill dates and consent to be reminded, kept private and separate from marketing lists.
- 4
Promote what the law allows
Local search, the pharmacist's service, delivery and devices, wellness and baby care, with prescription medicines kept out of any advertising.
- 5
Keep them from switching
Refill reminders before the month's stock runs out, a check-in when a regular stops buying, and a reason to stay that is service, not only price.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
IVF Solutions
- Situation
- The clinic had next to no presence online. People making one of the most considered decisions of their lives were doing their research somewhere else, and forming a view before the clinic knew they existed.
- What we did
- Social profiles opened
- Educational content on a schedule
- Google Business Profile built out
- A working feedback loop
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every monthly report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No lock-in, no guarantees we cannot keep
Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 45-minute call with the person who will do the work
- A written, scored report on the six places orders leak, within a few working days
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
A customer sends a prescription at nine at night. Do we reply then?
Can we keep a regular customer's prescription on file and repeat it?
Can a pharmacy advertise medicines?
Can we offer discounts to match online pharmacies?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for pharmacies
Everything else we would do for you.
Or start from the overview: sales and marketing for pharmacies.