Pharmacies · Social media
Status reaches your regulars; a health-day post reaches nobody.
A chemist's real social channel is WhatsApp, because the customers who matter already have the number saved. GullySales builds a Status and broadcast plan on recorded consent, finds the way into apartment and senior citizen groups, and sets a written rule for what may be posted.
What social media means
Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.
For pharmacies
Where it usually goes wrong, and what we would do.
“Health-day graphics are what every chemist posts”
A world health day, a stock image, no caption worth reading. It is the commonest content in this trade and it sells nothing.
“A post about a medicine crosses a line”
Naming what you stock for a condition is promotion rather than information. That narrows the topic list to hours, delivery, devices and general wellness.
“Apartment groups hold your monthly customers”
Forty flats, several with an elderly parent on regular medicines. The association decides whether you are allowed in, so ask the secretary.
“Your Status audience is already your customer list”
Every family that saved your number to send a prescription sees it. No other channel hands a chemist that audience for nothing.
What we do
What we deliver for pharmacies.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A Status plan for the people who saved your number
Two or three updates a week on hours, holiday opening, delivery, new devices and baby care arrivals, with nothing about prescription medicines.
Result: Your regulars are reminded without being messaged.
A broadcast list with consent recorded
Who agreed to receive messages, when they agreed and a simple way to stop, held separately from your billing and dispensing records.
Result: Messages reach only people who asked for them.
A way into apartment and senior citizen groups
An approach through the association or the secretary, with what you will post agreed first, used for delivery information rather than offers.
Result: You are in the group by invitation.
A written rule for what may be posted
What is allowed and what is not, checked against the advertising restrictions with your pharmacist, so whoever posts is never guessing.
Result: A junior staff member cannot cost you the licence.
A small photograph set of what you stock
The counter, the device shelf, the baby care section and the delivery arrangement, shot once and used across every channel you run.
Result: People learn what else you sell.
A monthly count of orders from Status and groups
How many orders mentioned a Status update or came out of a group, so the posting time goes where the orders came from.
Result: You can drop whatever nobody responded to.
How the result is measured
- Posts published
- Engagement rate
- Enquiries from social profiles
Recorded as a baseline before work starts, then reported every month against it.
Who it is for
This is written for these pharmacies.
- Independent neighbourhood chemists
- Pharmacies attached to a clinic or nursing home
- Hospital pharmacies serving outpatients
- Pradhan Mantri Bhartiya Janaushadhi Kendras and generic medicine stores
- Multi-outlet local pharmacy chains
- Franchise outlets of national pharmacy brands
- Surgical and medical equipment stores
- Pharmacies stocking Ayurvedic and homoeopathic medicines
- Twenty-four hour and late-night pharmacies
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first monthly report.
No open-ended retainer. Each step has a point in time and something you receive.
01 · Day 1
Free audit call
45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · Within a few working days
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.
04 · Month 1
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · Every month
Report against the baseline
What moved, what did not, and what changes next, in plain words.
06 · Month 3 to 6
Renew on the numbers
The term ends and you decide whether to continue from the results. No twelve-month lock.
How the work runs for pharmacies
- 1
Assess
We check your listing hours and reviews, how quickly WhatsApp orders are answered, how many regular customers bought last quarter but not this one, and what your current promotions say.
- 2
Fix the counter and the phone
A WhatsApp prescription routine with a reply time the staff can keep, a delivery slot promise, and a stock check before confirming.
- 3
Know the regulars
A register of monthly customers from the billing data, with their refill dates and consent to be reminded, kept private and separate from marketing lists.
- 4
Promote what the law allows
Local search, the pharmacist's service, delivery and devices, wellness and baby care, with prescription medicines kept out of any advertising.
- 5
Keep them from switching
Refill reminders before the month's stock runs out, a check-in when a regular stops buying, and a reason to stay that is service, not only price.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
IVF Solutions
- Situation
- The clinic had next to no presence online. People making one of the most considered decisions of their lives were doing their research somewhere else, and forming a view before the clinic knew they existed.
- What we did
- Social profiles opened
- Educational content on a schedule
- Google Business Profile built out
- A working feedback loop
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every monthly report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No lock-in, no guarantees we cannot keep
Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 45-minute call with the person who will do the work
- A written, scored report on the six places orders leak, within a few working days
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we post that we have a medicine in stock?
Is Instagram worth anything for a chemist?
Can a pharmacy advertise medicines?
Can we offer discounts to match online pharmacies?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for pharmacies
Everything else we would do for you.
Or start from the overview: sales and marketing for pharmacies.