The album is four months late and the review says exactly that.

1. Alerts on the studio and the photographers' names

   Watches on Google, the wedding directories and the platforms where couples compare studios, including the names your associates shoot under.

   Result: You hear about a complaint before a new enquiry does.

2. A written delivery timeline in every booking

   Dates for the preview set, the full gallery, the film and the album, put in the quote and repeated at handover of the advance.

   Result: Nobody is waiting on a promise they invented.

3. A review ask at the shoot and at the handover

   One short request a few days after the event and one when the album is delivered, each with a direct link and a line about what to mention.

   Result: Reviews keep arriving through the long edit.

4. Reply drafts for delay and edit complaints

   Answers ready for the late album, the missing moment and the colour disagreement, written once so nobody replies angrily at midnight.

   Result: A bad review gets a calm answer the same day.

5. An associate brief and a check before delivery

   What the studio expects of a second shooter on the day, and a review of their files before anything reaches the client.

   Result: Work delivered in your name meets your standard.

6. A monthly note on ratings and what was said

   New reviews, replies sent and the complaint that came up more than once this season, set against the rating when work began.

   Result: The delivery problem behind the reviews gets fixed.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.