Six weeks of silence after a tour is a follow-up problem, not a lost sale.

1. A post-tour sequence written to be forwarded

   Messages an adult child can send straight to a sibling, carrying the cost worksheet, the floor plan and respite as a smaller first step.

   Result: The brother who never visited still sees the numbers.

2. A monthly note for planners and elder law offices

   What you have space for, what you are admitting this month, and one case you handled, short enough to read between discharges.

   Result: Your name arrives in the weeks nobody visits.

3. Lists that keep families and partners apart

   Family enquiries, referral sources, relatives of past residents and caregiver applicants held separately, because one message suits none of them.

   Result: Nobody receives an email meant for somebody else.

4. Nothing clinical anywhere in the inbox

   Subject lines and body text carrying no diagnosis, no care level and no resident name, with anything specific moved to a phone call.

   Result: The email would not embarrass anyone reading over a shoulder.

5. Event invitations with the follow-up already written

   Support group and family education invitations, plus the note that goes afterwards to everyone who came and everyone who registered but did not.

   Result: An evening event produces calls instead of a photograph.

6. Reporting on replies and tours, not opens

   Which sequence produced a reply, a tour or a start of care, measured against the baseline recorded at the audit.

   Result: The sequence nobody answers gets rewritten.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• Hours that fit your day, agreed up front

  Which hours we overlap with yours is settled before any work starts, so you know when a reply is coming and when it is not.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.