Keep a record of the patient who asked the implant price and never came.

1. An enquiry record that sits beside the clinical file

   A short, separate record for every person who called, walked in or messaged, whether or not they ever became a patient, kept apart from treatment notes.

   Result: The people who asked and did not book stop vanishing.

2. Treatment asked about and figure quoted as fixed fields

   Two fields the desk fills at the time of the conversation, so the next call can open with the real treatment and the real figure.

   Result: Nobody has to ring a patient and guess what was discussed.

3. Recall dates held as a list, not written on a card

   The next check-up, scaling or review date stored against the patient and visible as a due list inside the clinic.

   Result: The recall survives the card the patient lost.

4. Referral source captured at the point of booking

   One question asked while the appointment is being made, recorded in a single field: the family member, the physician who suggested you, Maps, or an advertisement.

   Result: You know which source is filling the chair.

5. Access limits agreed before any data moves

   Who may view, edit and export each record, settled in writing with your own adviser consulted on what applies to a dental practice in your state.

   Result: Patient information is not sitting in a shared download folder.

6. The four views the owner reads

   Enquiries by treatment, quotes given and not accepted, recalls now overdue, and new patients by source, all drawn from the record the desk fills in.

   Result: You read the clinic's position instead of asking three people.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.