Answer the photo of a broken tooth that arrives at eleven at night.

1. A business account running on the clinic's own number

   Verified profile, address, hours and treatment list set up properly, with the dentist's personal handset taken out of the enquiry loop.

   Result: Patients message the clinic, not somebody's private phone.

2. Saved replies for the four messages you get every day

   Ready answers for the photograph of a broken tooth, the cost question, the slot change and the directions request, each one ending in an offer of a time.

   Result: The desk answers in seconds instead of retyping the same thing.

3. A written rule on who sees patient photographs

   Access to the handset, what gets deleted, what is moved into the patient record, and what is never forwarded to a staff group.

   Result: A patient's mouth is not in somebody's camera roll.

4. Consent taken at booking and recorded once

   A single question when the appointment is made, about reminders and messages, with the answer stored against the patient.

   Result: You can show who agreed to be messaged.

5. Reminder wording kept to the appointment itself

   The message that goes out before a slot carries the date, the time and the dentist's name, and carries nothing else.

   Result: Reminders stay welcome instead of turning into promotion.

6. Enquiries from the number counted separately

   Messages, replies and bookings arriving on WhatsApp tracked against the enquiry baseline recorded before the work started.

   Result: You can see what the number is worth beside the phone line.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.