Bring the patient back for the check-up, not only when the tooth hurts.

1. A recall due list built out of your appointment history

   Every patient seen, with the next check-up or cleaning date worked out from the visit and held as a list the desk works down.

   Result: The recall exists in the clinic, not in a drawer at home.

2. The recall call scripted around the tooth

   What the desk says when a date comes up, naming the last treatment and the reason for looking at it again, instead of a general reminder to visit.

   Result: The patient hears a clinic that remembers them.

3. Households linked behind one patient record

   Family members grouped together, so a recall for one prompts the desk to ask about the children's check-up and the spouse's pending work.

   Result: One recall call brings in more than one appointment.

4. A lapsed patient list and the note written for it

   Patients not seen for a long stretch, separated out, with a short message that does not push and does not pretend nothing happened.

   Result: You know who has drifted before they settle on another clinic.

5. An honest decision on whether a package is worth running

   A look at whether a prepaid check-up and cleaning plan suits your mix of treatment, and the advertising points to clear with your council if it does.

   Result: You either run a scheme that pays or you drop the idea.

6. Returning patients counted against the baseline

   The share of appointments coming from existing patients, measured against the figure recorded before the recall work began.

   Result: Retention becomes a number you can see rather than a feeling.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.