The banquet enquiry arrives at eleven at night with a date and a headcount.

1. One business number for the property

   A single WhatsApp Business number on the website, the listings and the signage, with the greeting, the away message and labels for rooms, banquets and dining.

   Result: A banquet enquiry stops landing on a manager's personal phone.

2. A catalogue of rooms and banquet packages

   Room types with the rates you are willing to publish, hall capacities in each layout and the menu, set up so a guest can browse inside the chat.

   Result: A price question answers itself before anyone types.

3. Quick replies for the late-night banquet enquiry

   The two questions to ask back, the photographs to send at each capacity, and the visit offered in the same message.

   Result: An enquiry sent at eleven has a proper reply by breakfast.

4. Pre-arrival messages with the upsell inside them

   The location pin, the check-in time, the airport pickup and the early check-in, timed to reach the guest before they make their own arrangements.

   Result: Arrival extras get sold instead of asked about at the desk.

5. Separate lists for dining and for rooms

   Local numbers segmented away from travellers, so restaurant offers reach only people who can walk in for lunch.

   Result: Your number stays unblocked by the guests who matter most.

6. Consent captured at check-in

   A line on the registration card and a question at the desk asking permission to message, recorded against the folio.

   Result: Your list is one you are actually allowed to use.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.