Call her before the muhurat, not after the wedding shopping is done.

1. Counter capture for every serious enquiry

   A short slip or screen the salesperson completes with the name, number, occasion, date, budget band and designs shown.

   Result: The store has somebody to call the next day.

2. Follow-up scheduled against the occasion date

   Calls and messages diarised backwards from the wedding, engagement or festival date the buyer gave, rather than on a fixed interval.

   Result: You reach her while she is still buying.

3. A chase routine for booked orders awaiting balance

   A named person following each booking through the balance payment and the delivery date, with the customer told what is pending.

   Result: Fewer bookings sit half paid and half forgotten.

4. Evening and Sunday message cover

   An agreed owner for messages that arrive after closing and on the busiest shopping day, so nothing waits until the next morning.

   Result: The enquiry that came in at nine at night is answered.

5. An agreed point at which the calling stops

   An agreed number of attempts, after which the buyer moves to a list contacted only at the next festival, with the reason recorded.

   Result: Nobody is chased into irritation, and nobody is forgotten.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.