She sends a screenshot and asks the price, and your answer decides the visit.

1. A WhatsApp Business account with a catalogue by collection

   Bridal, diamond, daily wear and coins loaded as catalogue items with weight bands, so a design can be sent as a product rather than a photo.

   Result: A price question gets a complete answer in one reply.

2. A reply standard for design and price enquiries

   An agreed owner on the store number, with the information every reply must carry: approximate weight, price band and the making basis.

   Result: Nobody is told to come to the showroom to find out.

3. Consent recorded for every number on a list

   A note of how each number was collected and what the customer agreed to receive, with a simple way to stop.

   Result: You are not broadcasting to numbers copied off bills.

4. Separate lists for rate watchers and collection news

   Customers who asked to hear about the gold rate kept apart from those who wanted new collection updates or scheme reminders.

   Result: Each message goes to people who asked for that message.

5. Video call appointments offered on the chat

   A booked video viewing for family members away from the city, with the pieces kept ready and the hallmark shown on camera.

   Result: A distant decision-maker sees the set before the family commits.

6. Chat enquiries logged to the customer record

   Each WhatsApp enquiry entered against a customer with the occasion and the designs sent, rather than left in the phone.

   Result: A message today is a follow-up call next week.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.