The enquiry arrives at ten at night, with a notice attached to it.

1. A profile written for somebody holding a notice

   What you handle, which departments and forums you appear before, how quickly you respond. Your qualification stated exactly as it is, because the letters matter to the reader.

   Result: A frightened trader can tell in one screen whether you are the right person to ring.

2. The monthly interview, never near the twentieth

   An hour with you in the quiet fortnight, about the notices arriving this season and what people keep getting wrong.

   Result: A month of material without a single call during a filing week.

3. Explainers on what a notice is actually asking

   Each common intimation, in order: what the department is querying, what to collect, how long you have. Nothing that tells a reader their own case will succeed.

   Result: Search traffic from people with a live problem rather than from other practitioners.

4. Your name plus your town, taken seriously

   Your Google listing, the local directories, and the bio page a neighbour lands on when they are handed your number.

   Result: The referral from the next shop finds you instead of somebody with the same surname.

5. Sessions for a market or trade association

   A short talk to a traders' association or a market committee, arranged twice a year, with the handout written for people who did not attend.

   Result: Forty businesses in one line of trade all hear your explanation on the same evening.

6. The juniors who draft your replies, named

   Profiles for the assistants who prepare the reconciliations and the submissions, with the areas they handle.

   Result: Routine matters can be given to a name the client already recognises.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.