The pain goes at session three and the shoulder is nowhere near ready.

1. A first-session explanation of what the course will feel like

   A short written note the therapist gives at session one covering when the pain typically eases and why the sessions continue past that point.

   Result: The patient stops treating relief as a signal to leave.

2. The full advised course booked at the first visit

   Every session scheduled and confirmed at the start, with the slots in the patient's hand rather than agreed week by week.

   Result: Attendance stops depending on a decision taken every seven days.

3. A mid-course check on who has fallen behind

   A weekly look at patients whose attendance has dropped behind the advised course, so the desk contacts them before the gap widens.

   Result: A patient is reached at one missed session rather than at four.

4. A return contact for recurring conditions

   A check-in for chronic back, neck and knee patients set against their own history, asking how the condition has been rather than offering a package.

   Result: The patient comes back to you rather than searching again.

5. Continuity on home-visit and elderly care

   The same therapist held against a home-visit patient where possible, with the family contact kept informed of the schedule.

   Result: The family keeps the clinic instead of moving to an app.

6. A view on whether discounting sessions is worth it

   An honest look at package pricing against completion rates, including a note on why session discounts and incentives need care in a clinical setting.

   Result: You keep patients through scheduling rather than by cutting the fee.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.